Last Updated: September 21, 2026
Welcome to Acrossys Digital. These Terms of Service govern your use of the Acrossys Digital website, digital products, tools, and services. By accessing our website or engaging our services, you agree to these Terms.
Please read them carefully before using our website or purchasing or engaging any service.
1. About Acrossys Digital
Acrossys Digital is a digital marketing and digital solutions business operated by Acrossys Technologies. The company was founded in the UK in 2016 and provides digital marketing, e-commerce consulting, website, content, SEO and related digital services.
Acrossys Digital works with businesses to develop digital strategies and solutions based on their individual objectives, requirements and market conditions.
2. Our Services
Acrossys Digital provides a range of digital services, which may include:
- Managed SEO
- Link Building
- Answer Engine Optimization (AEO)
- AI Search Optimization
- AI Brand Perception Monitoring
- Content Creation
- Local SEO
- Social Media Marketing
- Managed PPC
- Website Development
- Web Design
- Graphic and Brand Design
- Personal Branding
- E-commerce solutions
- Website hosting and maintenance
- Digital marketing consulting
The exact services, deliverables, timelines, fees and scope will depend on the proposal, quotation, order, service agreement or other written confirmation provided to the client.
Our website currently describes these services as part of its digital marketing and digital solutions offering.
3. Using Our Website
You agree to use the Acrossys Digital website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorised access to our website, systems or accounts.
- Interfere with the operation or security of the website.
- Copy, reproduce or redistribute website content without permission.
- Introduce malicious code, viruses or harmful technology.
- Use our online tools or services in a way that could damage or disrupt the website.
We may restrict or suspend access to the website where we reasonably believe these Terms have been breached.
4. Service Enquiries and Proposals
Submitting an enquiry through our website does not automatically create a contract between you and Acrossys Digital.
Following an enquiry, we may discuss your requirements and provide a proposal, quotation or scope of work.
A service agreement becomes effective when the applicable proposal, quotation, order or agreement has been accepted by both parties and any required payment or deposit has been received.
The agreed document will determine the specific scope, deliverables, fees and timelines for the service.
5. Client Responsibilities
To deliver our services effectively, clients may need to provide accurate and timely information, access and materials.
Depending on the service, this may include:
- Website access
- Analytics or reporting access
- Advertising account access
- Social media account access
- Brand assets
- Product or service information
- Business information
- Images, videos or other materials
- Approvals and feedback
You are responsible for ensuring that information and materials supplied to us are accurate and that you have the necessary rights to use them.
Delays caused by missing information, approvals, access or client feedback may affect the agreed delivery timeline.
6. Payments and Fees
Service fees will be communicated through the relevant quotation, proposal, invoice or service agreement.
Unless otherwise agreed in writing:
- Payments must be made according to the agreed payment schedule.
- Work may be paused where an invoice remains unpaid.
- Additional work outside the agreed scope may incur additional charges.
- Third-party costs are not included unless specifically stated.
- Taxes or applicable charges may be added where required.
For digital products, our separate Refund and Cancellation Policy applies. The current policy states that digital products are generally non-refundable once the order has been confirmed and the product has been delivered.
7. SEO, Marketing and Performance Results
Digital marketing performance can be affected by factors outside our control, including search engine algorithm changes, advertising platform changes, competition, market conditions, website issues and third-party platform policies.
Therefore, unless expressly guaranteed in a written agreement, Acrossys Digital does not guarantee:
- Specific search engine rankings
- A particular amount of website traffic
- A specific number of leads or enquiries
- Particular sales or revenue
- Specific advertising results
- Guaranteed inclusion in AI-generated search results
- Guaranteed placement or visibility on third-party platforms
Our work is intended to improve and support your digital presence based on the agreed strategy and scope.
8. Third-Party Platforms and Services
Some services may involve third-party platforms, search engines, advertising networks, hosting providers, social media platforms, analytics systems, AI platforms or other external services.
These platforms operate independently and may change their features, policies, algorithms, availability or requirements without notice.
Acrossys Digital is not responsible for changes, interruptions, restrictions or decisions made by third-party platforms.
9. Website Development and Design
Where website development or design services are provided, the agreed proposal or scope of work will determine the specific deliverables.
Unless otherwise agreed, additional functionality, revisions, integrations, content, third-party licences, plugins, applications, hosting or ongoing maintenance may be charged separately.
Clients are responsible for reviewing and approving website content and functionality before launch.
Where hosting and maintenance are provided, the applicable service agreement will determine the specific support, maintenance and hosting services included. Acrossys currently describes its hosting offering as including server maintenance, updates, backups and security monitoring.
10. Content and Client Materials
You retain ownership of materials you provide to Acrossys Digital, unless otherwise agreed.
You grant us permission to use those materials as reasonably necessary to provide the agreed services.
You confirm that materials supplied by you do not knowingly infringe another person’s intellectual property, privacy or other legal rights.
Where Acrossys Digital creates original content, designs, graphics, website elements or other materials for you, ownership and usage rights will be determined by the applicable proposal, agreement or payment terms.
11. Intellectual Property
The Acrossys Digital website, including its text, branding, graphics, design, logos, tools, layouts and other original materials, is owned by or licensed to Acrossys Digital unless otherwise stated.
You may not reproduce, modify, distribute, publish, sell or commercially exploit our website materials without prior written permission.
Our online tools are provided for their intended purposes and may not be copied, resold, reverse-engineered or commercially redistributed without permission.
Acrossys Digital’s website currently provides a range of free digital marketing tools, including SEO and website analysis tools.
12. Third-Party Content and Links
Our website may contain links to third-party websites, platforms or resources.
These links are provided for convenience and do not mean that Acrossys Digital endorses or controls those websites.
We are not responsible for the availability, content, security, accuracy or privacy practices of third-party websites.
You should review the relevant third party’s terms and privacy policy before using its services.
13. Confidentiality
Both parties may receive confidential business, technical, commercial or marketing information during the course of a project.
Each party agrees to use reasonable care to protect confidential information and not disclose it to unauthorised parties, except where disclosure is required by law or is necessary to provide the agreed services.
Any specific confidentiality obligations may also be covered by a separate confidentiality agreement or contract.
14. Data Protection and Privacy
We process personal information in accordance with our Privacy Policy.
Information submitted through our website may include your name, email address, telephone number, website URL, business or project information, service requirements and other information necessary to respond to your enquiry. The current contact form also asks users to agree that submitted data is collected and stored.
Please review our Privacy Policy for information about how personal data is collected, used and protected.
15. Service Availability
We aim to provide reliable access to our website and services, but we do not guarantee that the website or any online tool will always be available, uninterrupted or error-free.
Maintenance, technical problems, security incidents, hosting issues and third-party outages may occasionally affect availability.
We may modify, suspend or discontinue website features or tools where reasonably necessary.
16. Limitation of Liability
To the fullest extent permitted by applicable law, Acrossys Digital will not be responsible for indirect, incidental, consequential or unforeseeable losses arising from the use of our website or services.
This may include loss of profits, revenue, business opportunities, data or anticipated savings.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Where a specific service agreement contains different liability provisions, those provisions will apply to that service.
17. Suspension and Termination
Either party may terminate a service arrangement in accordance with the applicable proposal, contract or agreed cancellation terms.
Acrossys Digital may suspend or terminate access to its website or services where:
- You materially breach these Terms.
- Required payments remain outstanding.
- Your use of the website creates a security or legal risk.
- Continuing the service would require us to breach applicable law or third-party requirements.
Termination does not remove any payment obligations or other rights that arose before termination.
18. Changes to Our Services or Terms
We may update our website, services, tools or these Terms from time to time.
When we make material changes to these Terms, we may update the “Last Updated” date on this page.
Your continued use of the website after updated Terms are published constitutes acceptance of the revised Terms, where permitted by applicable law.
19. Governing Law
These Terms should be read together with any applicable proposal, contract, order or service agreement between you and Acrossys Digital.
Where a separate agreement specifies governing law and jurisdiction, that agreement will apply.
For website-only use where no separate agreement exists, the applicable governing law and jurisdiction will be determined in accordance with the legal requirements applicable to Acrossys Digital and the relevant user or transaction.
20. Contact Us
If you have questions about these Terms of Service, please contact us:
Acrossys Digital
Email: sales@acrossysdigital.com
